Privacy Policy
Effective Date: 9/1/2025

This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from coffeerepairdoc.com (the website). 

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect information about site sessions/visits, traffic sources, (sites used that refer to the Site), sessions by location, bookings/purchase of service options you view, and information about how you interact with the Site. 

Additionally, Booking/Purchase Information is collected. This happens when you make a payment or attempt to make a payment through the Site, we collect certain information from you, including your name, email address, phone number, company address, billing address, payment information, such as credit card numbers. 

We are committed to safeguarding customers’ privacy using standard protections of customer’s personal information either in writing or electronically. We only collect information that we consider appropriate. If you have any questions, we can provide you with additional information. You have the right as a customer to decline to share your information. 

Coffee Repair Doc does not sell or otherwise disclose information outside the company, unless in the situation where we must comply with applicable laws and regulations, subpoenas, search warrants or other lawful requests for information we received, or to otherwise protect our rights. 

We collect Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. These may come from the third-party platform, Wix, which we used to create our website. 
According to Wix, they use cookies for important reasons, such as:
•    To provide a great experience for your visitors and customers.
•    To identify your registered members (users who registered on your site).
•    To monitor and analyze the performance, operation and effectiveness of Wix's platform.
•    To ensure our platform is secure and safe to use. 
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

HOW WE USE PERSONAL INFORMATION
We use the Booking/Purchase information to process booking and/or purchases made through the Site and providing you with invoices and/or purchase confirmations. Booking/Purchase Information is also used to communicate with customers; screen our purchases for potential risk or fraud; and when shared with us, provide the customer with information related to our services. We use the information to help us screen for potential risk and fraud, and to improve/optimize our Site. This helps us generating analytics about how our customers browse and interact with the Site. 

​

DATA RETENTION
When you book and/or make a purchase through the Site, we will maintain you’re the information for our records unless and until you ask us to delete this information.

​

AMENDMENTS
We may amend this policy from time to time in order to reflect, changes to our practices or for other operational, legal or regulatory reasons.

​

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at admin@coffeerepairdoc.com.